Email Q & A
much space do I get for my Email account?
We provide 25MB per account. (If you need additional space,
please call our Office.) When your mailbox hits 25MB in
size, you will not be able to receive any new Email until you
delete some of your messages, or download them to your
computer without leaving a copy on the server. The mail
system will continue attempting to deliver your incoming
Email for up to 72 hours from the time the first "over quota"
message was received. If after 72 hours your mailbox is
still "over quota," all new and pending Emails will be
rejected. These Emails will be returned to the Sender
What is the limit for the size of files I can attach to my Email
Before sending an Email message that contains a large attachment or many
pictures, be sure the recipient can accept that message. If your
recipient’s Email box is not large enough, your message will be rejected
and probably returned to you as “Undeliverable.” Our current Email
attachment limit is 10 MB.
How do I verify someone has received my Email?
One of the features of Email software is the “Read Receipt”
function. This is a tangible acknowledgement that the Email you sent has
been received by the recipient. When using Outlook Express, you
can attach a “Read Receipt” request to your Email by simply opening the
Tools menu from your toolbar and selecting "Request Read Receipt."
When the recipient opens your Email, a pop-up message prompts him to do
one of two things--either acknowledge the Email or not acknowledge it.
If he chooses acknowledgement, you will receive an automatic Email
If I obtain a user name that was used by a previous
FiberVisionFL internet customer and continue to receive that person’s
Email, what should I do?
Delete the Emails immediately. If they become a nuisance,
please call our Office and ask to speak to Internet Support. Or forward
I forward my Email to another address?
Sign in to FiberVisionFL’s Webmail. Select
Preferences from the left menu.
Enable Email Forwarding.
To keep a copy of the message on the mail
server in addition to forwarding it to another address, select
Yes for Keep a local copy.
email forwarding address
Forwarding Email address field.
to enable Email